Privacy policy

Last Updated: April 14, 2026

LaserTech Solutions Limited (doing business as Artilume) and its affiliates ("we", "us", or "ARTILUME") respect your privacy and handle your information with the utmost care. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in the Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," it refers to information that identifies or can reasonably be linked to you or another person (excluding anonymized information). We may collect or process the following categories of personal information, including inferences drawn from this, depending on how you interact with the services, your place of residence, and as permitted or required by applicable law:

Contact Information: Includes your name, address, billing address, shipping address, phone number, and email address.
Payment Information: If you choose to purchase products, we may collect the data necessary to process your payment. The specific personal data collected and used will vary depending on the payment method, including credit card, debit card, payment card information, transaction details, payment method, payment confirmation, and other payment information (Note: For security reasons, we will never collect or store your full card number); your payment history or other payment-related information.
Account Information: Includes username, password, security questions, and preferences.
Transaction Information: Includes items you view, add to cart, add to wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us: Includes the information you include when sending customer support inquiries.
Device Information: Includes your device, browser, or network connection information, your IP address, and other unique identifiers.
Usage Information: Includes information about your interaction with the services, recording how and when you interact with or use the services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you: Including creating an account, visiting or using the services, communicating with us, or otherwise providing personal information;
Automatically through the services: Including sent from your device when you use our products or services or visit our website, and collected through Cookies and similar technologies;
From our service providers: Including when we commission them to enable certain technologies, or when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which services you use, we may use personal information for the following purposes:

Provide, customize, and improve services: We use your personal information to provide you with services, including fulfilling contracts, processing your payments, fulfilling your orders, remembering your preferences and items of interest, sending you account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and creating a personalized shopping experience for you. This may include using your personal information to better customize and improve the services.
Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional information via email, SMS, or mail, and showing you online advertisements for products or services on the services or other websites, including based on items you previously purchased or added to your cart and other service activities.
Security and Fraud Prevention: We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action to prevent fraudulent, illegal, unsafe, or malicious activities, protect public safety, and ensure the security of our services. If you choose to use the services and register an account, you are responsible for protecting the security of your account information. We strongly recommend that you do not share your username, password, or other access credentials with others.
Communicating with you: We use your personal information to provide you with customer support, respond to you in a timely manner, provide you with effective services, and maintain our business relationship with you.
Legal Reasons: We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

Through Shopify and vendors and other third parties who provide services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activities across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy statements. Depending on your region, you may have the right to instruct us not to share your information to display targeted advertising and marketing based on your online activities across different merchants and websites.
When you instruct, request, or otherwise consent to us disclosing certain information to third parties, such as through shipping or through social media widgets or login integrations.
Involving business transactions, such as mergers or bankruptcy, complying with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforcing applicable terms of service or policies, and protecting or defending the services, our rights, and the rights of users or others.

Relationship with Shopify

These services are hosted by Shopify, and Shopify will collect and process personal information about your access to and use of the services in order to provide and improve the services for you. The information you submit to the services will be transmitted and shared with Shopify and third parties that may be located in countries outside your country of residence in order to provide and improve the services for you. In addition, to protect, develop, and enhance our business, we use certain enhanced Shopify features that integrate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may utilize personal information collected during your interactions with our store, other merchants, and Shopify. In this case, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights to use your personal information.

If you wish to learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on your region, you may exercise certain rights regarding your personal information; click here to access the Shopify Privacy Portal link.

Third-Party Websites and Links

The services may provide links to websites or other online platforms operated by third parties. If you click on a link to a website that is not affiliated with or controlled by us, you should review its privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of these websites, including the accuracy, completeness, or reliability of the information on these websites.

Children's Data

The services are not intended for use by children, and we do not intentionally collect any personal information from minors in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact information below to request the deletion of the relevant information.

Security and Retention of Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure during transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide you with services, fulfill legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on your region, you may have some or all of the rights regarding personal information listed below. However, these rights are not absolute and may only apply in specific circumstances; in some cases, we may decline your request as permitted by law.

Right to Access/Know: You may have the right to request access to the personal information we hold about you.
Right to Delete: You may have the right to request that we delete the personal information we hold about you.
Right to Correct: You may have the right to request that we correct inaccurate personal information we have about you.
Right to Portability: In certain circumstances and with exceptions, you may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party.
Right to Opt-out of Sale or Sharing for Targeted Advertising: You may have the right to opt out of the "sale" or "sharing" of personal information, or opt out of the processing of personal information for purposes considered "targeted advertising" as defined by applicable privacy laws.

Changes to this Policy

We may update this policy from time to time. The updated version will be indicated by an updated date at the top of this policy. If we make material changes to this policy, we may notify you by sending an email to the email address you provided or by posting a notice on the homepage of our website. We recommend that you review this policy regularly to understand how we protect your information.